Your personal information is extremely important to us at 24bd9. What we collect, how we use it, and how we keep it safe — all of that is clearly outlined here.
24bd9 (https://24bd9.bet) is a trusted online gaming and lottery platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what information is collected when you use the 24bd9 platform, how that information is used, and what steps we take to keep it secure.
This Privacy Policy applies to the 24bd9 website, mobile app, and all associated services. By using the 24bd9 platform, you fully agree to this Privacy Policy. If you disagree with any of its terms, please refrain from using the platform and contact us.
We believe data protection is not just a legal obligation — it is an ethical commitment. From the moment you join 24bd9, respecting your data remains our top priority.
24bd9 collects information in several ways. Details are provided below:
The following information is collected when you create an account, fill out a form, or contact our support team:
The following information is automatically recorded while you use the platform:
| Data Type | Reason for Collection |
|---|---|
| IP Address & Device Information | Security & Fraud Prevention |
| Browser Type & Version | Platform Optimization |
| Login History & Activity Log | Account Security |
| Gaming history and betting patterns | Service Improvement & Responsible Gaming |
| Transaction Details | Financial Records & Regulatory Compliance |
24bd9 uses your information for the following purposes:
24bd9's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
You can manage or block cookies through your browser settings. Please note that disabling certain cookies may limit the platform's functionality.
24bd9 never sells or rents your personal information to third parties. However, data may be shared in the following limited circumstances:
Limited data may be shared with trusted third parties for payment processing, KYC verification, and technical support. These partners are contractually required to comply with our privacy policy.
We may be required to share information in response to a valid government or court order. This includes:
In the event of a change in ownership of 24bd9, user data may be transferred to the new owner. You will be notified in advance should this occur.
24bd9 uses industry-standard technologies and processes to protect your data. Our security framework includes:
However, no transmission over the internet can be guaranteed to be 100% secure. It is therefore essential that you keep your password confidential and report any suspicious activity to us.
Under 24bd9's privacy policy, you have the following rights:
You may request details on what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
You may request that we restrict the use of your data for specific purposes.
You can request to download your data or have it transferred to another service.
You may withdraw your consent to promotional communications at any time.
To exercise these rights support@24bd9.betto send us an email. We will respond within 30 business days.
24bd9 does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years from the date of transaction |
| KYC Documents | 5 years after account closure |
| Customer Support Conversations | 2 years after last contact |
| Log & Activity Data | 3 months to 1 year |
Once the retention period expires, data is securely deleted or fully anonymized.
24bd9 strictly follows an 18+ policy. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you believe a minor is using 24bd9, please support@24bd9.betcontact us.
24bd9 may update this Privacy Policy at any time. For significant changes, we will notify you through the following means:
Continuing to use the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. Please review this page from time to time.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
For requests to delete or correct data, we will respond within 30 business days.
Your privacy is protected at every step on 24bd9
All your data and transactions are protected with 256-bit SSL encryption, ensuring no one can intercept or read your information in transit.
Your data is stored in ISO-certified data centers. Only authorized personnel have access to specific information.
Keep 2FA enabled to add an extra layer of security to your account and help prevent unauthorized logins.
24bd9 never sells your personal information to third parties. This is a core principle we stand by.
Everything we collect and why — clearly explained on this page. No hidden agendas.
Third-party experts regularly audit our systems to identify and address any vulnerabilities.
Your privacy is in safe hands. Join 24bd9 today and enjoy secure gaming.